Fundamentals of technical services management (ALA fundamentals series)
The empty sea : the future of the blue economy
How libraries and librarians help : a guide to identifying user-centered outcomes
Human resources for results (PLA results series)
A box full of tales : easy ways to share library resources through story boxes
An action plan for outcomes assessment in your library
High tech, high touch : library customer service through technology
Teen spaces : the step-by-step library makeover
Developing the blue economy
Administration of the small public library
Analyzing library collection use with Excel
Checklist of library building design considerations
Usability testing for library web sites : a hands-on guide
The enduring library : technology, tradition, and the quest for balance
From outreach to equity : innovative models of library policy and practice
Measuring your librarys value : how to do a cost-benefit analysis for your public library
Privacy and confidentiality issues : a guide for libraries and their lawyers
Virtual reference best practices : tailoring services to your library
Managing electronic government information in libraries : issues and practices
Reference sources for small and medium sized libraries